❓ Frequently Asked Questions

Find quick answers to common questions about BlessData services, payments, and more

đŸĸ General Questions

What is BlessData? â–ŧ
BlessData is a leading Nigerian VTU (Virtual Top-Up) platform that provides instant recharge services for mobile data, airtime, cable TV subscriptions, electricity bills, educational PINs, and more. We offer automated, reliable, and affordable services available 24/7.
Is BlessData legitimate and safe? â–ŧ
Yes! BlessData is a registered and legitimate business operating in Nigeria. We use secure payment systems, encrypted transactions, and have served thousands of satisfied customers. You can check our Trustpilot reviews and read our testimonials.
Security Features: SSL encryption, secure payment gateways, automated delivery system, and 24/7 customer support.
What services does BlessData offer? â–ŧ
We offer a comprehensive range of services:
  • Mobile Data: MTN, Airtel, Glo, 9Mobile data bundles
  • Airtime: All Nigerian networks
  • Cable TV: DStv, GOtv, Startimes subscriptions
  • Electricity: Bill payments for all DISCOs
  • Educational PINs: WAEC, NECO, JAMB, NABTEB
  • Recharge Cards: Print recharge cards and data PINs
  • Additional Services: BVN verification, NIN printing, CAC registration
What are your operating hours? â–ŧ
BlessData operates 24 hours a day, 7 days a week. Our automated system ensures instant delivery of services at any time. Customer support is also available 24/7 via WhatsApp, email, and our contact form.

📱 Data & Airtime Questions

How do I buy data on BlessData? â–ŧ
Buying data is simple:
  • 1. Login to your account or Register if you're new
  • 2. Click on "Buy Data" from your dashboard
  • 3. Select your network (MTN, Airtel, Glo, or 9Mobile)
  • 4. Choose your data plan
  • 5. Enter the phone number
  • 6. Click "Buy Now" and confirm
  • 7. Data is delivered instantly!
How long does data delivery take? â–ŧ
Data delivery is instant and automated. You'll receive your data within seconds of payment confirmation. In rare cases where there's a network issue, delivery may take up to 5-10 minutes. If you don't receive your data within 15 minutes, please contact our support team immediately.
Can I buy data for someone else's number? â–ŧ
Yes! You can purchase data for any Nigerian phone number. Simply enter the recipient's phone number when placing your order. You can also save frequently used numbers in your beneficiary list for faster transactions.
What's the difference between SME, Direct Data, and Gifting? â–ŧ
  • SME Data: Most affordable option, works on all devices, may not support some streaming services
  • Direct Data: Same as buying directly from network, works everywhere, slightly more expensive
  • Gifting/CG: Corporate gifting data, works on all platforms, moderate pricing
We recommend SME data for regular browsing and Direct Data if you need full network support.
Why are your data prices cheaper than network providers? â–ŧ
We offer competitive prices through:
  • Bulk purchase agreements with network providers
  • Automated system reducing operational costs
  • Lower overhead compared to physical retail stores
  • Direct relationships with mobile network operators
All our data plans are 100% genuine and approved by the networks.
Can I get airtime instead of data? â–ŧ
Absolutely! We offer airtime recharge for all Nigerian networks (MTN, Airtel, Glo, 9Mobile) at competitive rates. The process is the same as buying data - just select "Buy Airtime" from your dashboard.

đŸ’ŗ Payment & Wallet Questions

How do I fund my wallet? â–ŧ
You can fund your BlessData wallet through:
  • Automated Payment: Use our automated payment gateway (Paystack/Flutterwave) with debit card
  • Bank Transfer: Transfer to our dedicated account and your wallet is credited automatically
  • Airtime to Cash: Convert your excess airtime to wallet funds
  • Payment with USSD: Fund via bank USSD codes
Note: Automated funding is instant, while bank transfers may take 5-30 minutes depending on your bank.
What payment methods do you accept? â–ŧ
We accept:
  • Debit Cards (Mastercard, Visa, Verve)
  • Bank Transfer
  • USSD Payment
  • Bank Deposit
  • Airtime Conversion
All payments are processed through secure, encrypted channels.
Is there a minimum funding amount? â–ŧ
Yes, the minimum wallet funding amount is â‚Ļ100. There is no maximum limit - you can fund any amount you wish. For automated payments, transaction fees may apply depending on your payment method.
Can I get a refund if I make a wrong transaction? â–ŧ
Refund policies depend on the situation:
  • Wrong Number: Unfortunately, once data/airtime is delivered to a number, we cannot reverse it. Always double-check numbers before confirming
  • Failed Transaction: If your wallet was debited but service wasn't delivered, contact support with transaction details for immediate reversal
  • Double Payment: Extra charges will be refunded to your wallet within 24 hours
Pro Tip: Use the "Beneficiary" feature to save frequently used numbers and avoid errors!
How do I check my wallet balance? â–ŧ
Your wallet balance is displayed prominently on your dashboard immediately after login. You can also view your transaction history to see all deposits and purchases.

đŸŽ¯ Services Questions

How do I pay for Cable TV subscriptions? â–ŧ
Paying for Cable TV is easy:
  • 1. Go to "Cable TV" section
  • 2. Select your provider (DStv, GOtv, or Startimes)
  • 3. Enter your smartcard/IUC number
  • 4. Validate the account (customer name will display)
  • 5. Choose your subscription package
  • 6. Click "Pay Now"
Your subscription is activated immediately after payment!
Can I pay electricity bills on BlessData? â–ŧ
Yes! We support all electricity distribution companies (DISCOs) in Nigeria including EKEDC, IKEDC, AEDC, PHED, JED, IBEDC, KAEDCO, and more. Simply enter your meter number, validate it, choose prepaid or postpaid, enter amount, and pay. You'll receive your token instantly.
What educational PINs can I buy? â–ŧ
We offer:
  • WAEC Result Checker PIN
  • NECO Result Checker PIN
  • JAMB UTME/Direct Entry PIN
  • NABTEB Result Checker PIN
PINs are delivered instantly with serial number and PIN clearly displayed. You can also print or save them for later use.
What is the Recharge Card Printing service? â–ŧ
Our recharge card printing service allows you to generate airtime recharge PINs that you can sell to others or use yourself. This is perfect for:
  • Recharge card vendors
  • Shop owners
  • Business entrepreneurs
You can print cards in various denominations and earn profit margins on sales.
Do you offer bulk SMS services? â–ŧ
Yes! We provide bulk SMS services for businesses, organizations, and individuals. You can send promotional messages, notifications, alerts, and more to multiple recipients at once. Visit the "Bulk SMS" section in your dashboard to get started.

👤 Account Questions

How do I create a BlessData account? â–ŧ
Creating an account is free and takes less than 2 minutes:
  • 1. Visit BlessData Registration
  • 2. Fill in your details (Name, Email, Phone Number, Password)
  • 3. Agree to Terms & Conditions
  • 4. Click "Register"
  • 5. Verify your email address
That's it! You can start using BlessData services immediately.
I forgot my password, what should I do? â–ŧ
Don't worry! Click on "Forgot Password" on the login page, enter your registered email address, and we'll send you a password reset link. Follow the instructions in the email to create a new password.
How do I upgrade to a reseller/agent account? â–ŧ
You can upgrade your account to enjoy better pricing and additional features:
  • Login to your dashboard
  • Go to "More Services" → "Agent Upgrade"
  • Choose your preferred package
  • Make payment for upgrade fee
Benefits: Lower prices, higher profit margins, access to API, priority support, and more!
What is the referral program and how does it work? â–ŧ
Our referral program rewards you for bringing new users to BlessData:
  • Get your unique referral link from your dashboard
  • Share with friends, family, or on social media
  • Earn commission when they register and fund their wallet
  • Withdraw your earnings or use for transactions
The more people you refer, the more you earn!
Can I use BlessData API for my website/app? â–ŧ
Yes! We provide API access for developers and businesses. Our API allows you to integrate BlessData services into your own platform. To get API access:
  • Upgrade to a reseller/agent account
  • Visit the API Documentation section
  • Generate your API keys
  • Follow our comprehensive documentation
Our API is well-documented with examples for easy integration.
How do I delete my account? â–ŧ
If you wish to delete your account, please contact our support team via email at support@blessdata.com.ng or WhatsApp at +234 808 122 2007. Please note that:
  • Account deletion is permanent and cannot be reversed
  • Any remaining wallet balance will be forfeited
  • All transaction history will be removed
We recommend withdrawing your wallet balance before deletion. Read our Account Deletion Policy for more details.

Still Have Questions?

Our support team is available 24/7 to help you with any concerns